Pix®Me - Distinctive Photography

For the children.
Our vision is to enhance the child's self esteem by taking great photos. When a child sees his image in our photos and likes what he sees, it makes him/her proud. Furthermore, if the photo is celebrated and presented either at home or at the school, the child might get compliments from others too and it further helps their self esteem and confidence.

For the parents.
Our vision is to take photos for the parents that can't be in the school. Photos that the parents wish they had taken themselves if they could. We would like to serve as a window to the child's life in the school and capture moments from those amazing 'school days' that often go too fast. We believe that no amount of great pictures of your children are ever too much.

For the community.
Pix-R-Me believes that our school albums provide a great opportunity for families to get to know each other. Our photos are often up close and personal and you really get to 'be there' and see each child. When parents get to 'know' their child(ren)'s friends, they are more likely to arrange 'play-dates' and get to know each other's family. Eventually, families that are more connected will be more involved and will help create a stronger community.

Q: How can I view photos taken by Pix-R-Me? Top
Pix-R-Me publishes its photos in password protected 'Pix-R-Me Photo Galleries'.
Non-Members albums require a direct link and password of the album.
Members-Only albums, (such as school albums), require you to first sign up and become a member (it's free), and have the 'Album ID' and 'Album Password'.

To access Non-Members albums:
If you have a direct link, just click on the link and enter the password when prompted to access the photos.

To access school albums (or Members-Only albums).
1. Register to create your free Pix-R-Me account.
2. Add your child's school and class info.
3. 'Add Album' using the 'Album ID' and 'Album Password' you received from Pix-R-Me or your school.

Q: How much does Pix-R-Me membership cost? Top
Membership is absolutely free. It doesn't cost to open an account or to view the photos. You only pay if you wish to order any photos.

Q: Why should I open a free Pix-R-Me account? Top
A Pix-R-Me account gives you an easy way to access all your albums from one central location. All you need to remember is your personal login info. We take many photos and over time and it is difficult to follow all links/passwords. By having an account, you don't need to search through your emails for each album's link/password. You add the album once and it is always there for you.

Q: What kind of camera do you use? Top
Most professional DSLR photographers use either Canon or Nikon cameras, I happen to be a Canon user as I have been for many years, (not that it makes any difference). For DSLR's I use 2x 5DMKII and 40D, and pocket cameras I use G9, and S90.

Q: Are you on 'Facebook'? Top
No. We don't use Facebook or any other social networking and do not to publish our photos on flicker or any other site. Privacy is extremely important to us. If you wish to post your own childrens' photos on Facebook, you can do it by purchasing digital versions of the photos using 'download credits'.

Q: Where else can I see Udi Edni's Work? Top
Before founding Pix-R-Me Udi Edni worked on many TV commercials, movies and TV Network branding as a visual effects artist and his work was recognized by numerous national and international awards. You can see some of Udi’s work at www.vfxdesign.com . You can also see Udi’s white painting collection at www.thewhiteone.com

School Photos Top

Sign up and general questions

Q: How do I view the school photos? Top
Pix-R-Me stores the photos in password protected school albums. After the photos are taken you will receive an email from your school with an 'Album ID' and 'Album Password' of your school, it will include all the photos taken at your school for this year, divided by classroom or grade. To view the photos, you will need to:
1. Go to www.pixrme.com, and sign up to create an account (it's free)
2. Update your child's school information
3. 'Add Album'.
Once you've added the album to your Pix-R-Me account, it will show up in your 'My Albums' section. The password to this album will be displayed next to the album's name.

Q: Do I need to open a Pix-R-Me account to sign up for school photos? Top
Yes. School albums are for 'Members-Only', and we require parents to sign up and add their children to their account in order to validate the information with the schools.

Q: What is the difference between traditional portraits and candid photos? Top
Candid photos are taken of your child in his/her own environment. We take photos of the children playing and capture the moments in both the classroom and on the playground. Traditional portraits are posed photographs of your child taken in studio-like setting, with a background.

Q: Can I sign up for both traditional and candid, or do I need to choose? Top
If your school participates in our traditional portraits program, you can choose candid only, traditional only or both.

Q: Why do I need to pre-pay for school candid photos, before seeing the photos? Top
The short answer is because we want to keep giving you a quality product while keeping our photos affordable and at as low a cost as possible. Taking quality photos takes time and involves many hours of work before and after the session (that's apart from the professional equipment, experience and talent). Since our goal is not just to take as many photos as possible, but to take the most beautiful ones, and our time with each child is limited both in the school and in our studio, we must manage our time carefully to give those who are interested in our photos, the best service possible.

Q: Can I buy the entire class/grade album on a CD? Top
Pix-R-Me does not offer the entire album on a cd, we only offer individual photos.

Q: How long are the images saved for? Top
If nothing goes wrong, our plan is to save them for a period of 3-4 years.

School Photos - Traditional Portraits Top

Q: I only want the Class Picture. Do I need to sign up? Top
No. If we take a 'Class Picture' in your school, all children will be included. No sign up is necessary.

Q: How do I order a copy of the class photo? Top
When the photos are ready, we will publish them in our gallery and you will be able to download the class picture you like the most directly from the gallery at no charge. You can print it on your home printer or anywhere you like. You can also order a 5x7 print for $5+shipping from our gallery and all profit ($1.70) will go back to your school as a fundraser.

Q: Can you take photos of my siblings together? Top
We do, depending on the school. Please check with your school. You will need to notify your classroom teacher. (and let us know too).

Q: How do I order additional prints of my child(ren) portrait? Top
Additional prints, digital versions, and sometimes additional 'takes' if available can be ordered online after the pre-ordered package is delivered to your school.

Q: Do you offer digital version or other print sizes? Top
Yes. Additional prints, digital versions, additional 'takes' or sibling portraits if available can be ordered online after the pre-ordered package is delivered to your school.

Candid School Photos Top

Q: Do I need to sign up? Top
Yes. You will need to sign up and purchase at least one 'download credits' per child before the session.

Q: Will I be notified before Pix-R-Me visits the school to take photos? Top
Yes, Pix-R-Me or the school will send an email to let you know if Pix-R-Me will take photos in your child's class. In addition to our official 'sessions' we might be in the school for few un-announced days to take more photos.

Q: Will my child be included in the candid sessions if I don't buy/pre-order any credits? Top
Our goal is to have as many children as possible participate in our candid sessions. If we see a child asking or interested to be photographed, we take a photo and let him/her be a part of the session. We won't send him/her to buy 'credits'.
We will not necessarily spend time to adjust the camera's settings, review the photo or upload it to our computer, but we will take the shot to make everyone happy and involved.

Q: There are so many photos, can you make an album with only the photos of my child(ren)? Top
Yes, you can request a 'Private Album'. It's free. Once we set you up with a 'private album' you can 'tag' you childrens photos (or any photos you like), and they will be saved in a separate album just for you.

Candid School Photos - 'Download Credits' Top

Q: What are 'Downloads Credits' (Digital Version)? Top
'Downloads Credits' is Pix-R-Me's credit system for ordering digital versions of your photos.

When you buy 'download credits' we apply them to your account and when you see a photo that you like, you can redeem your credits to download it. '1 credit = 1 photo'.

'Downloads' are the digital copy of the image. (Not the prints on paper). When you buy a 'Download', (or sometimes referred as 'Digital Version'), it gives you endless possibilities to use the photo. 'Digital Versions' are great for sharing, emailing to family and friends, making holiday cards, photo books and many other things including making prints and posters from your photos.

Q: What exactly is 'Hi Res'? Top
Hi Resolution is a jpeg file, about 600K in size, the pixels dimension is ~1600x2400 pixels (4 mega-pixels ~4,000,000 pixels). Your Hi-res file will be great for prints or digital display. For example, our Apple 30" monitor is resolution is 1600x2560 and SmugMug's requirement for a 24"x36" poster print is 1440x2160. The quality of the image is determined by the original equipment that we use to take the photos, the professional cameras and lenses. The source files of your photos are normally 10-21Mb RAW files and we downsize them to make your quality hi-res jpeg. See samples.

Q: Can I buy more credits after you took the photos? Top
Yes, you can also buy more credits after we have taken the photos. However, buying credits before we take the photos will give you more choices, the more credits you have in your account, the more photos you can choose from.

Q: Will I be able to choose the photos myself? Top
Yes, you will have 2 weeks to choose your photos. If we did not receive your photos request or your request for a refund, we will select the photos for you.

Q: How long will my credits will be valid for? Top
Credits are until 3 weeks before the end of the current school year. If we did not receive your photos request or your request for a refund, we will select the photos for you.

Q: Do I need to wait to the end of the year to redeem my credits? Top
No, you can request photos as soon as we publish them.

Q: Do I need to redeem my credits all at once? Top
No, you can request photos when you want them and submit one request at a time.

Q: Which photos can I download using my credits? Top
'Download Credits' are per family and you can use them for downloading photos of:
- Any of your children
- Photos from previous school years
- Different Schools, (If your children attend different schools)
- Camps and Sport Events

You can not use 'candid' credits to download 'Traditional Portraits'

Q: Can I print the photos from my 'download credits'? Top
Yes. You are free to print the photos at home or at your preferred print service.
However, we've been testing many print services (Kodak Gallery, Flicker, Snapfish, Costco, CVS and so on), and all we can say is that if you are looking for quality prints, we highly recommend ordering your prints directly from Pix-R-Me online galleries using SmugMug's print service. Our monitors and equipment are calibrated to SmugMug's print service.

Q: What is 'Personal Use License'? Top
You can use the photos that you've downloaded using your credits for 'Personal Licenses', here is what it means:

Photographer grants buyer a non-exclusive perpetual personal-use license to download and copy the accompanying image, subject to the following restrictions: This license is for personal use only. Personal use means non-commercial use of the image(s) for display on personal web sites and computers, or making prints for personal use. The image(s) may not be used in any way whatsoever in which you charge money, collect fees, or receive any form of remuneration. The image(s) may not be used in advertising. The image(s) may not be resold, re licensed, or sub-licensed.
Title and ownership, and all rights now and in the future, of and for the image(s) remain exclusively with the photographer. There are no warranties, express or implied. The image(s) are provided "as is." Pix-R-Me will not be liable for any third party claims or incidental, consequential or other damages arising out of this license or buyer's use of the image(s).

Q: Can I use the photos for 'Commercial Use'? Top
No. Any 'Commercial Use' of any photo taken by Pix-R-Me (by Udi Edni or any other Pix-R-Me photographer) is strictly prohibited. The image(s) may not be used in any way whatsoever in which you charge money, collect fees, or receive any form of remuneration. The image(s) may not be used in advertising. The image(s) may not be resold, re licensed, or sub-licensed. Title and ownership, and all rights now and in the future, of and for the image(s) remain exclusively with the photographer. Please contact Pix-R-Me to inquire about commercial use license.

Q: Can I use school candid credits for Traditional Portraits photos? Top
No. School candids can not be used for traditional sessions.

Q: Can I use school candid credits for private sessions photos? Top
No. School candids can not be used for private sessions.

Q: What if I didn't buy enough credits? Top
You can always buy more credits.

Candid Photos - Prints Top

Q: Can I buy only prints, without any downloads? Top
Yes, you can buy prints directly from the album. Choose from either single print or print packages (better value).

Q: How to I order prints of my downloaded photos at a discounted rate? Top
Prints can be ordered at a discounted rate after you redeem the credits by ordering them from the 'Print' album, or at regular rate without redeeming the credits. Learn More

Q: Where does Pix-R-Me print the photos? Top
Pix-R-Me uses SmugMug for professional printing. The photos are provided by Pix-R-Me but SmugMug fulfills the orders, whether it's prints, merchandise, credit cards billing and shipping. (That is why Pix-R-Me can't always change a print order once submitted to SmugMug).

Q: Will I still see Pix-R-Me watermark on my prints or downloads? Top
No.

Q: What if I'm not happy with my candid photos print order? Top
For prints that you've ordered yourdelf from Pix-R-Me galleries through SmugMug, simply send an email to help@smugmug.com within 30 days of your order. SmugMug will reprint or refund your order, whichever you prefer, but you must choose 'Auto Color' option when ordering prints.

For traditional portraits 'pre-paid' packages that was delivered to the school, please contact Pix-R-Me.

Returns Top

Candid Photos - Download Credits' returns

Q: What is your return policy for candid 'download credits'? Top

Our return policy is very simple. It's 'Take it all' or 'Leave it all'.

WE OFFER 100% MONEY BACK - IF YOU DIDN'T USE ANY CREDIT.

Note that if you still have credits in your account 3 weeks before the end of the school year and you didn't request a refund, we will select the photos for you and we will put them in your account. We can not offer refund once the photos (digital versions) are in your account.

Why it is 'All' or 'Nothing'?

Photos are not born equal, regardless of how many photos we take there will always be 'the bests' and 'the rest'. We couldn't take 'the best' if we didn't take 'the rest'. (We wish that too:).

The more credits you pre-paid for, we will take more photos in order to fullfill your available credits in your account and we will have more chance to get better photos. But if for example you ordered '8 credits' and download the 3 photos you like the best, the 5 remaining credits in your account are non refundable.

If you didn't see photos you like? The best thing to do is to let us know asap by filling out the 'Request More Photos' form. We might have another session or oppurtunity to take photos and we can try again.

Q: What if you didn't get any photos of my child(ren)? Top
If we did not get any photos of your child/children your order is 100% refundable.

Q: What if my child wasn't well at the day of the session? Top
If we did not like any photos of your child/children your order is 100% refundable.

Q: What if I just didn't like any of my child's school candid photos that Pix-R-Me published? Top

Let us know by filling out the 'Request More Photos' form, or request a refund.

Traditional Portraits - Returns and Retakes

Q: What is your return policy for 'Traditional Portraits' print packages? Top

Our return policy is very simple. It's 'Take it all' or 'Leave it all'.

WE OFFER 100% MONEY BACK - IF YOU DIDN'T LIKE ANY TAKE.

Alternative takes can be ordered only in addition to the package we've printed and delivered to your school.

Q: What if I prefer a different take to the one that Pix-R-Me has already chosen, printed and delivered? Top

You can order any other takes only in addition to the one we've already printed, or you can opt out for a 100% refund upon returning your pre-paid package and removing all other 'takes' from our gallery.

Q: What if my child refused to be photographed during his/her individual portrait? Top
If we didn't photograph your child for any reason, you get your money back. We offer 100% refund.
If you still want to try, we can try again on our next portrait day if there is one. We can try again on re-takes day, or you can bring him/her to our studio.

Q: Do you offer free 'Re-takes'? Top
Please check with your school if we have a retake date. If not you are welcome to our studio for a retake.

Do you offer multi child discount? Top
No. We priced our packages as low as we could, regardless if you have one child or many.

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